We are committed to delivering your orders as quickly and reliably as possible. Your purchase will be processed within 1-2 business days after order confirmation. Delivery times vary based on your location and may range from 3 to 7 business days. We offer several shipping options, including standard and express delivery.

Once your order has shipped, you will receive a notification with a tracking number so you can monitor its progress. If you have any questions about shipping, please contact our customer support team.

Yes, all our leather bags come in protective and elegant packaging to ensure they arrive in perfect condition. Each piece is carefully wrapped, and we use eco-friendly materials whenever possible. Our commitment to sustainability means your bag looks good — and feels good for the planet.

30-Day Return & Exchange Policy
We want you to feel comfortable and confident when shopping at Mewjews, that’s why we offer a 30-day return & exchange policy. If for any reason you're not satisfied with your purchase, you may return or exchange the unused item in its original condition as long as you contact us within 30 days from the delivery date.

Return & Exchange Conditions

1. Items returned without authorization will not be accepted.

2. The time frame for return & exchange must not exceed 30 days from when the original order was received.

3. All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way.

4. When returning or exchanging items, customers must use a shipping method that has tracking on it. Returns or exchanges with no tracking will not be processed.

5. For return, any promotional gifts received must be included with the returned items. Otherwise, the retail price of the promotional gift will be deducted from the refund.

Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.